UnderGraduate Certificate in Quality Management

One Choice, Infinite Horizons

Program Overview

In our Quality Management program at Brookwood University, we provide students with a comprehensive and well-rounded education in the world of advertising. Our expert faculty members foster a supportive learning environment, guiding students to develop the knowledge, skills, and critical thinking abilities required to excel in the field of advertising.

Courses offered in Undergraduate Certificate in QUALITY MANAGEMENT

Module 1

  • Course Name

  • Credit Hours

  • Principles of Management Skills

    This course introduces you to the various skills required by an individual to solve problems occurring at individual and organizational level. These skills include; motivating others, building relationships by communicating supportively, gaining power and influence, empowering and delegating etc.

  • 6 Credits

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  • Introduction to Quality Management

    Quality management is developed as an integrated system of management for organizational improvement. Topics covered include the quality management guiding principles of leadership commitment, customer focus, employee involvement/teamwork, continuous process improvement, and the systematic use of measurement data. 

  • 6 Credits

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  • Introduction to Statistical Quality Control

    This course aims at providing you with a deeper understanding of the use of statistical methods for quality control and improvement. It covers topics pertaining to quality control through the use of statistical analysis and typical control techniques. It also encompasses development of reliability models and procedures for product assurance.

  • 6 Credits

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Program Overview

  • Eligibility Criteria
    High school diploma, GED or equiv. International Education

  • Credit Hours
    18 Hours

  • Courses Offered
    3

  • Course Duration
    2 Months (Self-Paced) Program

  • Estimated Fee
    $2,340

Core Business Foundation:

The program typically begins with a solid foundation in core business disciplines, such as accounting, marketing, finance, management, and organizational behavior. This equips students with a well-rounded understanding of how businesses operate.

Professional Development And Networking:

Beyond the classroom, the College of Business places a strong emphasis on professional development and networking. Our students have access to a wide range of opportunities, including career fairs, industry conferences, and guest speaker events.

Global Business Engagement:

The College of Business is committed to preparing students for success in a globalized business environment. Our programs offer unique opportunities for international engagement, including study abroad programs, global business competitions, and collaborations with multinational corporations.

Principles of Management Skills

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    - developing self-awareness
    - managing personal stress
  In Section 2 of this course you will cover these topics:
    - solving problems analytically and creatively
    Building relationships by communicating supportively
  In Section 3 of this exam you will be evaluated on below listed topics:
    Gaining power and influence
    Motivating others
  In Section 4 of this course you will cover these topics:
    Managing conflict
    - empowering and delegating
  In Section 5 of this course you will cover these topics:
    - building effective teams and teamwork
    Leading positive change

Introduction to Quality Management

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    The total quality approach to quality management.
    Quality and global competitiveness.
    Strategic management: planning and execution.
    Quality management, ethics, and corporate social responsibility.
  In Section 2 of this course you will cover these topics:
    Partnering and strategic alliances.
    Quality culture: changing hearts, minds and attitudes.
    Customer satisfaction and retention.
    Employee empowerment.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Leadership and change.
    Team building and teamwork.
    Communication and interpersonal relations.
    Education and training.
  In Section 4 of this course you will cover these topics:
    Overcoming politics, negativity and conflict in the workplace.
    Iso 9000 and total quality: the relationship.
    Overview of total quality tools.
    Problem solving and decision making.
  In Section 5 of this course you will cover these topics:
    Quality function and deployment -qfd-.
    Optimizing and controlling processes through statistical process control -spc-.
    Continual improvement.
    Benchmarking.
    Just-in-time manufacturing -jit-.
    Implementing total quality management. index.

Introduction to Statistical Quality Control

Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Evolution of quality design and control
    Conceptual framework for quality: design and control
    Statistical methods and probability concepts
  In Section 2 of this course you will cover these topics:
    Sampling distributions and statistical hypothesis testing
    Conceptual framework for statistical process control
    Shewhart control charts for variable data
  In Section 3 of this exam you will be evaluated on below listed topics:
    Importance of rational sampling
    Interpretation of x and r control charts:
    Some control chart methods for individual measurements
  In Section 4 of this course you will cover these topics:
    Process capability assessment
    The design and analysis of tolerances
    Statistical thinking for process study: a case study
  In Section 5 of this course you will cover these topics:
    Shewhart control charts for attribute data
    Attribute control chart implementation
    Conceptual framework for planned experimentation
    Design and analysis of simple comparative experiments
    Design and interpretation of 2k factorial experiments
    Analysis of two-level factorial designs
    Model building for design and improvement
    Two-level fractional factorial designs
    Sequential and iterative nature of experimentation
    Robust design case studies
    Modeling of response surfaces and response optimization
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Course Details